Return Policy

Thank you for shopping at Grah Shakti Mahavastu. Please read this policy carefully before making a purchase.

1. All Sales Are Final

All purchases made on Grah Shakti Mahavastu (www.grahshaktimahavastu.com) are final. We do not offer returns, exchanges, or refunds on any products, except where required by law or explicitly stated in this policy.

By placing an order with us, you acknowledge and agree to this No Return / No Refund policy.

2. No Returns or Exchanges

We do not accept returns or exchanges for:

Change of mind
Ordering the wrong item, size, color, or quantity
Buyer's remorse
Products that no longer suit your needs or preferences
Items purchased on sale, clearance, or with a discount code
Delay in requesting a return beyond any stated window

3. Damaged, Defective, or Incorrect Items

While we do not offer general returns, we want you to receive your order in good condition. If your item arrives:

Damaged in transit
Defective or faulty
Different from what you ordered (wrong item or incorrect specifications)

please contact us within 24 hours of delivery at grahshakti09@gmail.com with:

Your order number
Photos/video of the damaged, defective, or incorrect item
A brief description of the issue

We will review each case individually and, at our discretion, offer a replacement, or refund. This clause exists to comply with consumer protection obligations and does not constitute a general return policy.

4. Order Cancellations

Orders can only be cancelled or modified before they have been processed or shipped. Once an order has entered fulfillment, it cannot be cancelled, changed, or refunded.

To request a cancellation, contact us immediately at grahshakti09@gmail.com with your order number.

5. Non-Delivery of Orders

If your order does not arrive within the expected delivery window and tracking shows no movement or a lost-in-transit status, please contact us at grahshakti09@gmail.com. We will investigate with the carrier and offer a resolution (reshipment or refund) once non-delivery is confirmed.

6. Chargebacks

Filing a chargeback with your bank or card provider instead of contacting us first may delay any resolution and, where a claim is found to be unwarranted or fraudulent, may result in action to recover costs and/or suspension of future orders.

7. Legal Compliance Notice

Nothing in this policy limits any statutory rights you may have under applicable consumer protection laws in your country or state (for example, rights relating to faulty, damaged, or misrepresented goods). Where local law grants a mandatory right to return, refund, or repair, this policy operates subject to that law.